Contact Us

 

Our customer-service team can assist with product questions, order status, shipping, returns, missing parts, damage reports, payment questions, privacy requests, and warranty claims.

 

Email Support

Email: info@dawnlamps.com

 

Customer support is currently provided by email. To help us respond accurately, include:

 

· Your order number, if applicable;

· The product name or link;

· A clear description of the question or issue;

· Relevant dimensions or installation details; and

· Photos or video when reporting damage, a missing component, or an electrical issue.

 

Company Information

Dawn Lamp is operated by:

 

Dawn Lamps LLC

 

Business Address:

521 E 14th Ave Unit 26

Denver, CO 80203

United States

 

The business address is not automatically an authorized return location. Do not send a product to this address unless our customer-service team provides written return instructions for that order.

 

Customer Service Hours

Monday-Friday

9:00 AM-7:00 PM Pacific Time

Pacific Time follows the America/Los_Angeles time zone: UTC-8 during standard time and UTC-7 during daylight saving time.

 

Messages received outside service hours will be reviewed during the next available business period. Service hours exclude U.S. public holidays.