Our customer-service team can assist with product questions, order status, shipping, returns, missing parts, damage reports, payment questions, privacy requests, and warranty claims.
Email Support
Email: info@dawnlamps.com
Customer support is currently provided by email. To help us respond accurately, include:
· Your order number, if applicable;
· The product name or link;
· A clear description of the question or issue;
· Relevant dimensions or installation details; and
· Photos or video when reporting damage, a missing component, or an electrical issue.
Company Information
Dawn Lamp is operated by:
Dawn Lamps LLC
Business Address:
521 E 14th Ave Unit 26
Denver, CO 80203
United States
The business address is not automatically an authorized return location. Do not send a product to this address unless our customer-service team provides written return instructions for that order.
Customer Service Hours
Monday-Friday
9:00 AM-7:00 PM Pacific Time
Pacific Time follows the America/Los_Angeles time zone: UTC-8 during standard time and UTC-7 during daylight saving time.
Messages received outside service hours will be reviewed during the next available business period. Service hours exclude U.S. public holidays.