Privacy Policy

Last Updated: July 17, 2026

 

This Privacy Policy explains how Dawn Lamps, operated by dawnlamps LLC ("Dawn Lamps," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit dawnlamps.com, create or use an account, place an order, join a mailing list, save products, communicate with customer service, or otherwise interact with us.

 

1. Scope

This policy applies to personal information processed through dawnlamps.com and related customer-service, order, marketing, and fulfillment activities. It does not govern a third party's independent website, app, payment service, or platform, even when that service is linked from our website.

 

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

 

Contact and identity information

Your name, billing address, shipping address, email address, account name, and other identifiers you choose to provide.

 

Order and commercial information

Products viewed, products saved to a wishlist, cart contents, purchases, returns, refunds, warranty requests, discounts used, and communications about a transaction.

 

Payment-related information

Payment status, billing details, transaction identifiers, and limited payment information received from payment processors. Full card numbers are generally processed by authorized payment providers and are not stored by Dawn Lamps in readable form.

 

Device and online activity information

IP address, browser type, device type, operating system, referring pages, pages viewed, links clicked, approximate location derived from an IP address, session activity, and cookie or similar technology identifiers.

 

Preferences and inferences

Product interests, communication preferences, saved items, and general preferences inferred from website activity or purchases.

 

Customer-service content

Messages, photographs, videos, installation details, return documentation, and other materials you send when requesting assistance.

 

3. Sources of Information

We collect information directly from you, automatically from your browser or device, from service providers that support our website and transactions, and from advertising or analytics partners where permitted by law.

 

4. How We Use Personal Information

We may use personal information to:

 

· Operate, maintain, secure, and improve dawnlamps.com;

· Create and manage customer accounts and wishlists;

· Process payments, orders, shipping, delivery, returns, refunds, and warranty claims;

· Communicate about an order, account, product, policy update, or customer-service request;

· Detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized transactions;

· Personalize product recommendations and website content;

· Measure website performance and understand how visitors use the site;

· Provide advertising and measure campaign effectiveness, subject to your privacy choices;

· Send promotional email when you have consented or when otherwise permitted by law;

· Maintain business, tax, accounting, and transaction records;

· Enforce our Terms of Service and protect legal rights; and

· Comply with applicable legal, regulatory, and law-enforcement obligations.

 

5. How We Disclose Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

 

· E-commerce, hosting, and website technology providers;

· Payment processors and fraud-prevention providers;

· Warehouses, manufacturers, packaging providers, carriers, and delivery partners;

· Customer-service, email, and communication providers;

· Analytics, advertising, and marketing providers;

· Accountants, insurers, auditors, attorneys, and other professional advisers;

· Government agencies, courts, law enforcement, or other parties when required or permitted by law; and

· A buyer, successor, lender, or adviser in connection with a merger, financing, restructuring, sale, or transfer of all or part of our business.

 

We do not sell personal information for money. Certain uses of advertising cookies or disclosures to advertising partners may be treated as a "sale," "sharing," or "targeted advertising" under some U.S. state privacy laws. You can exercise applicable opt-out rights through the methods described in the Your Privacy Choices page.

 

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to keep the website functioning, remember preferences, maintain a shopping cart, understand traffic, prevent fraud, measure advertising, and support personalized content.

 

You can manage non-essential cookies through any cookie preference tool made available on the website and through your browser settings. Blocking some technologies may affect cart, account, wishlist, checkout, or other site functions.

 

7. Advertising and Analytics

We may use analytics tools to understand website use and advertising tools to measure or personalize ads. These partners may receive device identifiers, cookie identifiers, IP addresses, and online activity information, subject to their agreements and applicable law.

 

Where required, we honor recognized browser-based universal opt-out preference signals, such as Global Privacy Control, as an opt-out request for the browser or device that sends the signal.

 

8. Email Communications

You may unsubscribe from promotional email through the unsubscribe link in a marketing message. Unsubscribing from marketing does not prevent us from sending non-promotional messages about orders, payments, returns, warranties, security, or changes that affect your account or transactions.

 

9. Data Retention

We retain personal information for the period reasonably necessary for the purposes described in this policy, including fulfilling orders, providing service, maintaining required business and tax records, resolving disputes, enforcing agreements, preventing fraud, and complying with law. Retention periods vary according to the type of information and the reason it is held.

 

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

 

11. Your Privacy Rights

Depending on your state or country of residence and subject to applicable exceptions, you may have the right to request access, correction, deletion, or a portable copy of personal information. You may also have the right to opt out of certain sales, sharing, targeted advertising, or profiling and to appeal a decision concerning a privacy request.

 

California residents may also have rights to know the categories and specific pieces of personal information collected, the categories of sources, the business purposes for collection or disclosure, and the categories of recipients. We do not use or disclose sensitive personal information to infer characteristics about a person except as necessary to provide services or as otherwise permitted by law.

 

Colorado residents may have rights to access, correct, delete, or obtain a portable copy of personal data and to opt out of targeted advertising, sale of personal data, or certain profiling. They may also have a right to appeal a denied request.

 

We will not discriminate against you for exercising a privacy right. To submit a request, email info@dawnlamps.comwith the subject line "Privacy Request." We may need to verify your identity and, when applicable, the authority of an agent acting for you.

 

12. Children

Dawn Lamps is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can review and delete it where appropriate.

 

13. International Processing

Our service providers and business partners may process information in the United States or other countries. Privacy and data-protection laws in those locations may differ from the laws where you live. Where required, we use appropriate measures for cross-border processing.

 

14. Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their independent handling of information.

 

15. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, technology, legal obligations, or services. The revised version will be posted with a new "Last Updated" date. Material changes may also be communicated through the website or by email when appropriate.

 

16. Contact Us

Dawn Lamps is operated by dawnlamps LLC.

 

Email: info@dawnlamps.com

 

Business Address:

521 E 14th Ave Unit 26

Denver, CO 80203

United States

 

Customer Service Hours:

Monday-Friday, 9:00 AM-7:00 PM Pacific Time