Last Updated: July 17, 2026
This Payment Policy applies to purchases made from Dawn Lamps through dawnlamps.com. Dawn Lamps is operated by Dawn Lamps LLC.
1. Accepted Payment Methods
The payment methods currently available are displayed during checkout. Availability can vary by device, location, currency, order value, and payment provider. We do not guarantee that every payment method will be available for every transaction.
2. Currency
Unless the website or checkout states otherwise, prices are displayed and charged in U.S. dollars. A customer's bank may apply currency-conversion or foreign-transaction fees. Those bank fees are not charged or controlled by Dawn Lamps.
3. Payment Authorization and Capture
By submitting an order, you authorize the selected payment provider and Dawn Lamps to process the total shown at checkout, including product price, shipping, tax, and any other disclosed charge.
A transaction may first appear as a pending authorization. Timing for authorization release, capture, or statement posting is controlled in part by the payment provider and the customer's financial institution.
4. Order Review and Verification
We may delay acceptance or shipment while verifying billing information, shipping information, payment authorization, identity, or suspected fraud. We may request additional confirmation or cancel an order that cannot be reasonably verified.
5. Declined or Failed Payments
An order is not ready for processing until payment is successfully confirmed. If payment is declined or reversed, contact the card issuer or choose another method available at checkout. Dawn Lamps does not receive the bank's confidential reason for every decline.
6. Prices and Errors
We work to display accurate prices and calculations. If a clear pricing, discount, tax, shipping, or technical error affects an order, we may contact the customer to confirm the corrected amount or cancel and refund the affected order. We will not knowingly process a materially higher amount without authorization.
7. Discounts and Promotional Codes
A promotional code must be entered before the order is completed and is subject to its stated expiration, product eligibility, minimum purchase, usage limit, and combination rules. A discount cannot normally be added retroactively after an order has been submitted.
8. Taxes, Duties, and Government Charges
Applicable sales tax is calculated from the information available at checkout where required. For eligible cross-border orders, the recipient may be responsible for duties, VAT, brokerage fees, customs fees, or other government charges unless checkout expressly states that they are included.
9. Payment Security
Payments are processed through authorized payment technology providers. Dawn Lamps generally does not store full readable card numbers. Customers should not email full payment-card details to customer service.
Although reasonable security measures are used, no electronic payment system is completely risk-free. Notify your financial institution and Dawn Lamps promptly if you believe a payment or account has been used without authorization.
10. Refunds
Approved refunds are returned to the original payment method whenever possible. After Dawn Lamps submits a refund, the bank or payment provider may require additional time to post it. Refund eligibility is governed by the Return Policy, Shipping Policy, Warranty Policy, and applicable law.
11. Chargebacks and Payment Disputes
Contact info@dawnlamps.com before opening a payment dispute so we can review delivery, return, damage, or billing concerns. This does not limit a customer's lawful right to contact a bank. Providing complete information can often resolve a problem more quickly.
Knowingly filing a false payment dispute or retaining both a refunded payment and the related merchandise may violate law and these Terms of Service.
12. Contact
Email: info@dawnlamps.com
Customer Service Hours: Monday-Friday, 9:00 AM-7:00 PM Pacific Time
