Contact information

 

Our customer-service team can assist with product questions, order status, shipping, returns, missing parts, damage reports, payment questions, privacy requests, and warranty claims.

 

Email Support

Email: info@dawnlamps.com

Phone: +13153522080

Customer support is currently provided by email. To help us respond accurately, include:

 

· Your order number, if applicable;

· The product name or link;

· A clear description of the question or issue;

· Relevant dimensions or installation details; and

· Photos or video when reporting damage, a missing component, or an electrical issue.

 

Customer Service Hours

Monday–Friday, 9:00 AM–7:00 PM Pacific Time (PT)  

Messages received outside service hours will be reviewed during the next available business period. Service hours exclude U.S. public holidays.